The connector or port may break or get dirty over time.Ĭheck carefully on the USB port and USB connector for any physical damage.

It may be caused by three types of reasons: ↑ Table of Contents ↑ But my computer still can't recognize the hub. Most of the time, when you plug the hub into the USB 3.0 port of your computer, the driver will install automatically and the hub is ready to work. If your laptop is running a Windows Version later than Windows 8, Windows also will provide auto installation for USB 3.0 driver via Windows Update. ↑ Table of Contents ↑ First of all, do I need to install the USB 3.0 driver for the atolla hub?Īs a matter of fact, atolla USB hub is a plug and play device.Īs the USB 3.0 port is the most common port in today's computer, all motherboard manufacturers will provide an integrated USB 3.0 driver with it. Browse on, it is likely that any of the below troubleshooting steps will wake the hub up to work correctly. All of atolla USB hubs have gone through multi-layers of inspection before shipping and we have the belief that your hub won't break that easy. The USB hub is simply not detected at all.īut please don't panic. Everything is hooked up, but there is error message popping up, 'USB Device Not Recognized'. It is indeed frustrating when the USB 3.0 hub is not recognized by your computer.

Google 'FTDI gate'.In this post, we will discuss how to fix the issue when the USB 3.0 hub is not recognized by the computer. But the fact you 'installed' FTDI drivers for it I start to think it's NOT a CH340 but just a Chinese/counterfeit FTDI which will install with the latest FTDI drivers but just will not work. It just un-links them Sometimes Windows gives you the extra option to do so but if it thinks it's still in use it doesn't.īut if you have the CH340 driver installed, then plug in the CH340 and Windows will just link the driver for you. How did you do that? Just removing the device doesn't delete the driver. One thing I don't fully understand about the 340 driver is when I run the executable it says the drivers were previously installed even after I removed them If you have a CH340 you should not try to point to the FTDI drivers or vice versa but Windows should tell you that. And the FTDI drivers have nothing to do with the CH340. Being linked to a device is another story. There is no such thing as going back to them. So if you don't trust them, don't use the CH340Īnd then tried to go back to the CH341SER drivers

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